My company over the years focus on customer pre-sales and after-sales service, to provide users with satisfactory programs, quality products, improve after-sales, is our consistent commitment to win every customer satisfaction.
Optimization of the program design: We patient communication with the user to understand the actual needs of users, to provide users with the best design ...
Spare parts protection for many years: We guarantee to provide users with at least 10 years of spare parts services, to avoid the aging of the equipment components caused by equipment idle ...
Equipment upgrades: We take full account of the user in the enterprise development process of production capacity, energy and other new needs, we provide you with a new transformation program, save your money ...
Operation Training Services: When the equipment is delivered, we provide a comprehensive equipment for your staff to use, maintain, easy maintenance training services, and provide written documentation to prevent staff flow caused by equipment downtime ...
Incoming test service: We have a sound material testing center, welcomed the new and old customers to provide a variety of materials on-site samples ...
The establishment of the file, and customers get in touch, introduce our factory technology and equipment related to understand the needs of users, recommend the appropriate equipment, the implementation of the sample and the relevant technical preparation, improve the technical parameters.
Provide users with relevant drawings, technical information, coordination of user equipment installation and construction, to inform the user production speed, production quality. To ensure the progress of user engineering and equipment manufacturing to synchronize coordination. Deal with emergencies, keep in good communication with the user.
3, after sale:
① dispatched to the user to guide the installation, responsible for debugging until delivery.
② responsible for the operation of the relevant personnel, maintenance skills training.
③ long-term high-quality price to provide spare parts.
④ equipment shelf life of one year, within one year after the acceptance of the equipment itself due to the quality of equipment damage, responsible for free maintenance, due to improper operation caused by the failure to collect the fee, and the implementation of 48 hours service maintenance, that is, A 24-hour must answer the user's question, if not on the phone to solve, then the next 24 hours to the user site to solve the problem.
4, the basic flow chart